Frequently Asked Questions

IYCON engages as a strategic execution partner, typically starting with a discovery and diagnosis phase to understand your objectives, followed by a tailored implementation plan and ongoing managed support. Engagements can range from a focused advisory project to full solution implementation and long-term managed services.

IYCON is the master distributor for the Wizsm PRISE product suite. IYCON implements Wizsm PRISE directly for clients and also works through a network of resellers and prime contractors, providing implementation, configuration, and managed support services.

Yes. IYCON is a value-added reseller for M-Files, the global leader in metadata-driven document management. IYCON provides licensing guidance, implementation, and ongoing support for M-Files deployments alongside its own consulting services.

IYCON's solutions, including Wizsm PRISE and M-Files, support cloud, on-premise, and hybrid deployment models. The right option depends on your organization's IT policies, data residency requirements, and existing infrastructure, and is agreed during the discovery phase.

Yes. IYCON has over 20 years of experience delivering strategy execution, governance, and process transformation solutions to both enterprises and government organizations across multiple industries.

The best way to get started is to schedule a consultation through our contact page. Our team will discuss your objectives, current challenges, and recommend an appropriate solution and engagement approach.

Yes. IYCON provides managed support services after go-live, covering system administration, user support, enhancements, and periodic reviews to ensure the solution continues to meet your evolving needs.